Manage and measure journeys

With Brandlogic TapDash, we help you effortlessly deploy a mobile-enabled survey and digital dashboard that ties directly to your customer journey. In one system, you have an unprecedented view of the customer experience across every touchpoint that matters.

Survey in real-time

A quick look at of the dashboard is all it takes to understand where to focus. By continuously measuring the steps of the customer journey and seeing the data in real time, issues and opportunities are easy to spot.

Improve performance

By continuously surveying the customer experience, you make incremental improvements through iteration. You can monitor the results via the dashboard to ensure you are on the right track. Overall customer satisfaction will increase as you improve the experience.

TapDash puts customers at the center of your brand, creating contextual feedback directly associated with their journey. By gathering qualitative data from your customers, you have a more complete picture of the data behind the numbers.

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